Refund policy

Returns & Refund Policy

How do I cancel my order? 

Orders placed with us can be cancelled within 24 hours after making the payment. You can cancel the order by sending us an email at craftarticleindia@gmail.com or by contacting our customer care number at +919582939349

Your order cancellation will be confirmed only once you receive an email confirmation from us. We will process your return within 7 business days of receiving the item. All refunds will be credited to the original payment method.

How do I return my order?

You can return your order through any recognized courier in its original state with bill and price tag and duly packaged the way it was sent to you. We will issue your refund after it gets approved by our return eligibility and status of the merchandise received. If the return order does not qualify for refunds, we will courier the same merchandise to you on a to-pay basis. You may return it for a full refund or exchange within 14 days of the delivery date.

Please note goods cannot be returned under the following conditions:

If they have been damaged

If they are not in their original conditions

Damaged due to wear and tear in the transit or whatsoever reason

Should you have more information on the return policy or any other issue please contact our customer care at +919582939349

. Or write back to us at craftarticleindia@gmail.com

Late or Missing Refunds

If you have not received a refund yet, please check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you have done all of this and you still have not received your refund yet, please contact us at craftarticleindia@gmail.com

Damages and issues
please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.